Merriam-Webster defines moratorium as :
1 b: a waiting period set by an authority
2: a suspension of activity
Moratoriums should be incorporated into your operations practices as a way of avoiding the small change that turns into a major outage because the people with the knowledge and skills required to fix the issue are not available. The following are some examples of moratoriums – your business and customers may require a different set of times.
If I were following the premise of “A New Beginning” and setting up a new office from scratch as the Head Operations Techie, I may be the guy on the hook for setting up phones. So let’s talk about how the Operations team uses the telephone.
The first step to management, is to have an understanding of what you are responsible for managing. This is important when you are managing people, of course, but equally so when you are managing hardware. A good inventory will make sure no machine is forgotten when it comes to backups, monitoring, and every other task you will be seeing through.
Let’s start a conversation. This first post is really just a pointer to a kind of Table Of Contents. The “A New Beginning” page gives a roadmap of the topics I’ll offer up to start a discussion between you and I.
Tell me what you think.
