How to Run a Conference Call
In the post on the telephone as an SA tool, I talked about the need for some sort of conference call service. But having a tool is not enough – you have to know how to use it.
Keep an Inventory
Now where did I put that computer…
The first step to management, is to have an understanding of what you are responsible for managing. This is important when you are managing people, of course, but equally so when you are managing hardware. A good inventory will make sure no machine is forgotten when it comes to backups, monitoring, and every other task you will be seeing through.
