Establish Moratoriums
Merriam-Webster defines moratorium as :
1 b: a waiting period set by an authority
2: a suspension of activity
Moratoriums should be incorporated into your operations practices as a way of avoiding the small change that turns into a major outage because the people with the knowledge and skills required to fix the issue are not available. The following are some examples of moratoriums – your business and customers may require a different set of times.
